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Rated 4.9/5 on Capterra and G2

Bug tracking that keeps
customers in the loop

Nolt is your customer-facing bug board — collect reports, prioritise by impact, and automatically keep users informed as issues move from investigation to fixed.

Get started for free

Nolt powers user research at thousands of companies around the globe

Collect and triage bug reports 🪲

Give customers a dedicated place to report bugs, vote on existing issues, and track progress — so important problems don't get buried in support tickets or scattered across email threads.

In-app bug reporting

Embed Nolt's bug reporting widget directly in your app and use SSO to automatically identify users, eliminating the need for a separate login.

Merge duplicate bug reports

Nolt flags similar bug reports automatically, and lets you merge duplicates so votes stay consolidated and your board stays clean.

Custom bug report form

Capture structured bug reports with details like severity, reproduction steps, platform, and browser version so your team can resolve issues faster.

Bug and issue voting

Let users upvote reported bugs to surface the issues impacting the most customers — so you fix by impact.

Prioritize, assign, and sync with your dev tools 🎯

Go beyond a list of reports. Use severity labels, custom statuses, and direct integrations with your existing dev tools to decide what gets fixed first and ship the fix faster.

Custom statuses and tags

Tag bugs by priority, severity, or any custom category, and use custom statuses to track progress from investigation to resolution.

Control who sees what

Keep your bug board public, private, password-protected, or limited to specific users or email domains. Use private fields and comments for internal investigations.

Assign and set deadlines

Assign bugs and set due dates to keep work moving forward.

Custom fields

Capture details with unlimited text, single-select, multi-select, and checklist fields for faster bug triage.

Close the loop with users ✅

Nolt keeps reporters updated throughout the entire lifecycle of a bug — from acknowledgment and investigation to fixes and release updates — so users always know what's happening.

Announce fixes with a changelog

When a bug is resolved, publish a changelog entry linked to the original report to close the feedback loop.

Sync with your dev tools

Push confirmed bugs directly to Jira, GitHub, or Linear with status updates syncing back automatically.

Notify reporters automatically

When a bug status changes, every user who reported or upvoted it gets notified automatically — no manual emails or support replies needed.

Data export

Export your bug reports to share progress with stakeholders or analyze issue trends over time.

Integrate with apps you already use

Full 2-way sync with your favourite apps out-of-the-box, and a powerful
GraphQL API + MCP server to build whatever you can dream up 🚀

View integrations

Plausible analytics

Trello

Google sheets

Github

Slack

SAML

Zapier

Matomo

Asana

Fathom analytics

Make

Discord

Jira

Intercom

Linear

Pabbly

FAQ
Need help? Start here

What is bug tracking software?

Bug tracking software is a tool for logging, organizing, and resolving bug reports from users and internal testers in one place. Instead of issues scattering across support tickets and emails, each bug moves through a clear lifecycle — reported, triaged, assigned, fixed — so nothing slips through the cracks and the team always knows what's broken and who's on it.

How is Nolt different from Jira for bug tracking?

They solve different halves of the same problem. Jira is a developer-focused bug tracking tool — sprints, backlog, dev pipelines — and customers never see it. Nolt is the customer-facing front door: a simple, public place to report a bug, see what others reported, vote on what matters most, and get notified when a fix ships. Far lighter than a ticketing system.

Can I use Nolt for internal bug tracking only?

Yes. Nolt works as a fully private, internal-only bug tracker — you control exactly who gets in. Restrict the board to invited teammates, limit access to a specific email domain, or lock it behind a password. You can also keep the board public for customers while using private comments to discuss investigations internally, so sensitive details never leave your team.

How do you prioritize bug fixes?

Effective bug prioritization weighs two things: how badly a bug breaks the experience (severity) and how many — and which — users it affects. In Nolt, severity labels flag the critical, release-blocking issues, bug voting surfaces how many users are hitting each one, and user segmentation shows when a bug is affecting your highest-value customers first.

How do you keep users updated on bug reports?

Nolt closes the loop automatically. When a bug's status changes, it can notify the original reporter, everyone who upvoted it, commenters, and subscribers — so the people who care hear the moment a fix ships. You can also generate a changelog entry from the resolved feedback posts to announce the update more broadly.

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The bug tracking platform teams trust

We love the concept and we use two boards, one for bugs and one for feature requests. Most of all we love the clean, well-thought-through, customisable UI which blends so well with ours.

Avida Hancock

Eequ

Very happy and have recommended to other businesses owners I know in Australia and New Zealand. I like that users can paste images directly into the comments box without having to select files to upload from the device they are on. This is a simple feature, but appreciated.

Christopher Timm

CloudWaitress

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Nolt is a fast and simple solution for getting customer feedback for Archbee. We love the easy token integration for automatically authenticating our users.

Dragos Bulugean

Archbee (YC S21)

Bug tracking that keepscustomers in the loop