Boards focused on small and trusted communities typically require little moderation. However, as you grow your community, content moderation becomes increasingly necessary. Nolt provides many content moderation features and options built in, which you can configure based on your requirements.

Delete posts and comments

Moderators, Admins, and board Owners can delete offending posts and comments at any time. To delete a post, click on the three dots (...) at the top-right corner of the post modal and select Delete:

To delete a comment, click on the three dots (...) underneath the comment and select Delete:

Ban users

Do you have any troublemakers on your Nolt board? You can ban such users and delete all the spam content they generated at once.

To ban a user, click on their profile, click Ban user, and then delete posts, comments and votes if you want.

Banned users are not notified that they are banned. They will be able to submit suggestions and make comments but nothing they do will be visible to anyone else on the board (i.e. they will be shadow banned).

Manual moderation

The previously discussed moderation methods allow new content by default and involve removing undesirable content after it has been posted. If, instead, you want to review all content before it is posted (becomes public), you can enable manual content review.

However, this feature involves costs and tradeoffs: you'll need to actively review all content manually (more work), and real-time discussions are compromised by the review lag time.

When manual moderation is enabled:

• Every new post and comment is sent to a moderation queue
• Content does not go live until approved by a moderator
• Gives you full control over what gets published

Best for teams that want strict content control before anything is visible.

Content reporting

Users can help keep your board clean by reporting content:

• Posts and comments can be reported for review
• Reported content remains visible until a moderator takes action
• All reports are surfaced in the moderation workflow

Useful for community-driven moderation without blocking content instantly.

Bot protection

All boards are automatically enrolled in our built-in bot protection, which blocks known spam bots and bad actors. However, note that this feature is primarily designed to block automated (robot) traffic and not real (human) bad actors.

Profanity filter

Our built-in profanity filter automatically blocks content that includes bad words on our internal blocklist. The blocking behaviour can be configured in two ways:

1. GRAWLIX (Censoring)

• Replaces bad words with ****
• Keeps content visible but sanitized

2. Reject

• Blocks submission entirely
• Shows a customizable error message to the user

Ideal for maintaining tone without full moderation overhead.

The word blocklist can be customized at the board-level: if you wish to block specific words, or if you notice bad words that are evading the filter, let us know!

AI moderation

AI moderation uses OpenAI’s moderation system to analyze content and assign a risk score (0–100).

Higher score = more likely to be problematic.

Moderation categories

AI moderation evaluates content in the following order:

1. Auto-Reject

• Content is automatically rejected
• Triggered when the score exceeds the reject threshold

2. Hold for Review

• Content is sent to the moderation queue
• Requires approval before going live

3. Flag for Review

• Content remains visible
• Marked for moderator attention

4. Approved

• Content is considered safe and goes live normally

Default thresholds

• Each threshold is fully customizable
• Categories (except Approved) can be enabled or disabled

Combining manual + AI moderation

When both Manual and AI Moderation are enabled:

• All content already goes through manual approval
• AI moderation does not auto-reject or hold content
• Instead, AI is used to highlight high-risk content

How it works:

• A single AI flag threshold is used
• Content exceeding this threshold is:
  • Flagged for moderator attention
  • Still handled within the manual moderation queue

This setup helps moderators prioritize what to review first.

Note:

If AI moderation fails (e.g., API errors or rate limits):

• All content is automatically flagged
• Ensures nothing slips through without review

Custom moderation webhooks

For enterprise customers, we also offer custom moderation webhooks, which you can use to write your own custom moderation scripts or plug into third-party moderation APIs. Please contact us for details.