Anyone can set up their very own Nolt board in just a few minutes, but how do you get people to go there? This guide offers some tips on running a successful feedback board.

Add a link to your website

Too often, a community is hidden on a company website. Make it easy for your users to find your Nolt board. We recommend placing a link to your Nolt board on your website’s main navigation or in the footer.

Embed our widget

Nolt lets you seamlessly integrate the platform into your website with our embeddable widget. Collect feedback from your users where they already are.

Customize the board description

Every community has a purpose. What's yours? Make your message clear by customizing the board description in the header. Remember, this is prime real estate. Make it short and sweet with your best copy.

Announce your feedback board officially

Send an announcement email, write a blog post, and notify your followers about the new possibility to give them a voice.

Add a link to your emails

Insert your board link in your email template or signature for marketing, transactional and personal emails.

Link from your social media accounts

Many platforms provide an "About" section where you can fill in additional information about you or your business, a great spot to leave a link.

Keep your board full and fresh

Nobody wants to be the first person on the dance floor. Make sure that your board isn't empty and stale. Engage with your board to create a more welcoming space. If you’ve just started collecting feedback or your board is getting empty, try adding a few of your own ideas in need of validation or direct feedback.

Show your best smile

Don’t forget to upload a personal and approachable photo to show the real person behind your feedback board. A smile goes a long way in internet points.

Be super responsive

When used as intended, Nolt is a gift. Someone is giving up their precious time to leave you a suggestion. How awesome is that? Be sure to respond in a timely manner and always make each contributor feel valuable with a friendly message. It really makes a difference. Invite your team to help you better monitor the feedback board and engage with your community.

Encourage a dialogue

When in doubt or confused, politely ask questions for clarification. Always acknowledge contributions. Be present, listen, and show everyone you care.